Trade Counter Sales

Company description

At JDP we’re experts in civils drainage and water management.  For over 50 years we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be a one-stop shop for our customers.  All this and focusing on excellent customer service is why we continue to succeed and grow.  We also pride ourselves on being a great company to work for!

Job description

Do you have a passion for customer service? Are you motivated by results? Yes? Then get in touch!

We are actively looking to appoint a Trade Counter Sales person to join the successful team in our Longtown branch.

If you enjoy working in a fast paced environment where you can really make a difference whilst at the same time ensuring that the last customer of the day receives the same high standard of service as the first, then we may have the perfect opportunity for you!

Trade Counter Sales

Your job

In this role the Trade Counter Sales person will often be the first point of contact for customers. Duties involve:

·        Run the day to day processes of the branch

·        Providing customers with product and service information

·        Proactive selling on the telephone

·        Advising and assisting customers at the Trade Counter

·        Delivering excellent customer service and communication

·        Processing enquiries and orders accurately and within the time dedicated by the customer deadline

·        Create proactive trade counter promotions to customers to maximise the growth of the branch

Profile

Job Requirements:

Previous customer service experience

Selling ability

Excellent communication skills and problem solving abilities

Sound organisational skills

Professional manner

Attention to detail

Knowledge of our range of products & their uses

Desirable:

Good knowledge of computers and MS Office suite

Offer

Benefits

• Long term career with a stable globally owned group
• Competitive salary
• Contributory pension scheme
• Staff discount
• No weekend or evening work!